Privacy Policy

Updated: 2/16/2018

KQED, Inc. (“KQED”) is committed to protecting the privacy of children who use our sites and applications.

This children’s online Privacy Policy (the “Policy”) governs the KQED Learn platform and its services, at (the “Site” and/or “Services”) and explains:

This Policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding children, including children under 13 years of age (“Child” or “Children”) and their personal information. For more information about COPPA and general tips about protecting children’s online privacy, please visit On Guard Online. (

What is KQED Learn?

KQED Learn is designed to improve media literacy and facilitate learning across subject areas through engagement with a diverse community of fellow students. In collaboration with others – both within their own classroom and across the nation – students learn the skills needed to: ask good questions, conduct online investigations and learn how to effectively read and employ digital resources to support inquiry, discuss important topics and their own research with others, and make and share media responses to their inquiries with an engaged community of learners.


In accordance with COPPA, schools, school districts, teachers and other educational institutions (each a "school") may act as a parent's agent and can consent to the collection, use, and disclosure of your child's personal information on your behalf. By engaging KQED to provide the Services, your child's school provides such consent. This Policy does not govern any school's collection, use, or disclosure of your child's personal information through the Site or Service, and we are not responsible for any such collection, use, or disclosure. Schools should always notify parents about these activities.

Parents, please contact your child's school to understand the school's privacy practices. To access, change or delete information collected by your child's school in connection with the Site or services which cannot be accessed, changed or deleted as described in this Policy, please contact the school directly.


We get information about your child in a range of ways.

Information Your Child Gives Us

We will not require a child to provide more information than is reasonably necessary to participate on the platform. Since accounts are initiated by your child’s teacher, we will also be able to tell what school and district your child is associated with. During the registration process, we will ask your child to upload an avatar to accompany their profile. We strongly encourage children not to post personal photos.

Information Automatically Collected

Generally, Use of Cookies, Web Beacons and Other Technologies. When your child uses the services, information about how your child uses the Services may be automatically collected. This information is generally used to help us deliver the most relevant information to your child and administer and improve the Site.

Log Files.  We gather certain information automatically and store it in log files, including IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to improve the content of the Site, market research purposes, communicate information to visitors and better tailor our Services to our users' needs.

Cookies. When children interact with our Site, we may log information using “Cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire when you close your browser) and Persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to your Child and to tailor the experience with us to meet your Child’s special interests and needs.

The data collected is principally used for internal purposes only, in order to:

Analytics. We use analytics services (including, but not limited to, Google Analytics) to help analyze how users use the Site. Analytics services use Cookies to collect information such as how often users visit the Site and we use the information to improve our Site and Services. The analytics services' ability to use and share information collected by them is restricted by their terms of use and privacy policy, which you should refer to for more information about how these entities use this information, and how you can opt-out of their use of such information.


We generally use your child’s personal information as follows:

We may also create anonymous and/or de-identified data records from your Child's personal information by excluding information (such as your Child's name) that makes the data personally identifiable to your Child. We use this anonymous data to enhance the content of our Services and improve the Site. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.


Information your Child Shares. Our Site and services allow your child to connect and share content and information, including your child’s Content, with other students and teachers. Please ensure your child is mindful of his or her privacy needs as your child chooses who to connect with and what to share.

Information We Share. We may share personal information that your child provides or we collect in a limited number of instances, including the following

If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to either delete the information, or immediately seek the teacher’s consent for that collection. We do not disclose any personal information about children to third parties, except as provided for those exceptions listed above. Information collected from students (including personal information and information collected automatically) is never used or disclosed for third party advertising, including any kind of behaviorally targeted advertising, and the children’s personal information is never sold or rented to anyone, including marketers or advertisers.

Parental Choice and Controls

If you are the parent or guardian of a child who has created a KQED Learn account and you do not consent to these terms, you can email us at to have that child’s account deleted and content created by that child removed. You may also obtain a copy of your child’s personal information. We will take steps to verify the identity of anyone requesting personally identifiable information about a child and to ensure that the person is in fact the child's parent or legal guardian.

THIRD PARTY WEBSITES, APPLICATIONS and LINKS. Our Site may contain links to third party websites or may integrate the functionality of third party applications, such as Flipgrid (, YouTube (, Vimeo (, or SoundCloud (

You may access third-party content through our services and navigate to third party sites and services from links on our Site. Whether the third-party content appears within our services (such as in an embedded video player), or you leave our services to view the content on another website, the third party is in control of and independently produces, maintains, and monitors the content and third-party sites.

We have no control over, do not review, and are not responsible for these outside websites or their content or practices. Please be aware that the terms of this Policy do not apply to these outside websites or content, or to any collection of data after your Child clicks on links to such outside websites. We encourage you to read the privacy policies of every website your Child visits. The links to third party websites or locations are for your Child's convenience and do not signify our endorsement of such third parties or their products, content, or websites.

INFORMATION SECURITY and RETENTION Students’ accounts are protected by a password. You can help us against unauthorized access to your account by keeping your password secret at all times. The security of your personal information is important to us. We work hard to protect our community and we maintain reasonable administrative, technical and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In the event of an unauthorized release, disclosure, or acquisition of student information or student-generated content, KQED will notify affected individuals as required by applicable law. We want you to feel confident using our Site and services, but we cannot guarantee the security of any information you or your child transmit to us.

Information collected at the Site will not be stored for longer than is necessary for the purposes described in this Policy, or to otherwise meet legal requirements.

USERS OUTSIDE OF THE UNITED STATES. KQED Learn is hosted and operated in the United States and is subject to United States law. Any personal information you provide to KQED will be hosted on United States servers. By using this Service, you consent to the transfer to and processing of your personal information in the United States.

CONTACT INFORMATION. If you have any questions about this Privacy Policy or wish to contact us, please contact .

You can also reach KQED Learn by mail at:

KQED, Inc. c/o

KQED Learn

2601 Mariposa Street

San Francisco, CA 94110

CHANGES TO THIS POLICY. KQED may update this Privacy Policy from time to time. If we make changes that we believe will materially affect your rights, we will notify you by email about these changes and post a notice to our service and change the “Last updated” date above. If you continue to use our service after we provide such notice, you are agreeing to accept these changes.