KQED, Inc. (“KQED”) is committed to protecting the privacy of children who use our sites and applications.
- What information KQED collects from you or your child (and why we collect it) on the Site
- How we use and share that information
- The choice you have, including how to access, update and delete your, our your child’s information
This Policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding children, including children under 13 years of age (“Child” or “Children”) and their personal information. For more information about COPPA and general tips about protecting children’s online privacy, please visit On Guard Online. (https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online)
What is KQED Learn?
KQED Learn is designed to improve media literacy and facilitate learning across subject areas through engagement with a diverse community of fellow students. In collaboration with others – both within their own classroom and across the nation – students learn the skills needed to: ask good questions, conduct online investigations and learn how to effectively read and employ digital resources to support inquiry, discuss important topics and their own research with others, and make and share media responses to their inquiries with an engaged community of learners.
A NOTE FOR SCHOOL USERS
In accordance with COPPA, schools, school districts, teachers and other educational institutions (each a "school") may act as a parent's agent and can consent to the collection, use, and disclosure of your child's personal information on your behalf. By engaging KQED to provide the Services, your child's school provides such consent. This Policy does not govern any school's collection, use, or disclosure of your child's personal information through the Site or Service, and we are not responsible for any such collection, use, or disclosure. Schools should always notify parents about these activities.
Parents, please contact your child's school to understand the school's privacy practices. To access, change or delete information collected by your child's school in connection with the Site or services which cannot be accessed, changed or deleted as described in this Policy, please contact the school directly.
INFORMATION WE COLLECT
We get information about your child in a range of ways.
Information Your Child Gives Us
Registration and Setting up an Account: Students create their own account and profile, but can only tie that account to a class after they receive a unique code from their teacher. When your child registers for an account, we only collect the minimal amount of information necessary to create accounts on our Site. We ask students to provide:
Registration and Setting up an Account
- Their first and last name
- User name and password
- Email address
- Other information, such as school, city, state and zip code
We will not require a child to provide more information than is reasonably necessary to participate on the platform. Since accounts are initiated by your child’s teacher, we will also be able to tell what school and district your child is associated with. During the registration process, we will ask your child to upload an avatar to accompany their profile. We strongly encourage children not to post personal photos.
In accordance with COPPA, we only collect, use, share and retain student personal information for purposes for which we were authorized by the education institution, teach or parent/student.
Your Child’s Profile and its Visibility: When posting content throughout the site, your child will be identified with their first name and last name initial and the name of their school and the city where their school is located. Your child’s teacher will be able to identify them in their class dashboard by their last name. Your child’s profile will not be made public nor will it be visible to other students or teachers who are not your child’s teacher on the site.
Content Generated by a Child: Certain activities on our platform allow children to create or manipulate content (text, images, photographs, videos, messages, comments or any other kind of content) and share it on the platform. The platform and content will be moderated by KQED along with your child’s teachers, and the information contained in the posting, will be stored in our servers. Other users of the Site, may be able to see the Content, along with any other information that your child chooses to make public through the Site. Although we moderate these forums, we are not responsible for the information you or your child submits in these open forums and public areas or for other user's actions with respect to that information.
Content Generated by a Child
If KQED wishes to share the content created by a child publicly (outside of the KQED Learn platform), KQED will contact the child’s teacher and obtain a higher level of teacher or parental consent.
KQED Learn moderators will have the ability to delete comments in their sole discretion.
Information Automatically Collected
Log Files. We gather certain information automatically and store it in log files, including IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to improve the content of the Site, market research purposes, communicate information to visitors and better tailor our Services to our users' needs.
Cookies. When children interact with our Site, we may log information using “Cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire when you close your browser) and Persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to your Child and to tailor the experience with us to meet your Child’s special interests and needs.
The data collected is principally used for internal purposes only, in order to:
- Provide children with access to features and activities on our sites and applications
- Customize content and improve our sites and applications
- Conduct research and analysis to address the performance of our sites and applications
- General anonymous reporting for use by KQED
USE OF PERSONAL INFORMATION
We generally use your child’s personal information as follows:
- For providing services on behalf of your child’s school
- To fulfill your or your child’s requests for Site services or information
- To enable you or your child to participate in interactive features such as the Site’s comment boxes, forums, and media creation activities;
- For any other purposes disclosed to you or your child at the time we collect the information or pursuant to your consent
We may also create anonymous and/or de-identified data records from your Child's personal information by excluding information (such as your Child's name) that makes the data personally identifiable to your Child. We use this anonymous data to enhance the content of our Services and improve the Site. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
SHARING OF PERSONAL INFORMATION
Information your Child Shares. Our Site and services allow your child to connect and share content and information, including your child’s Content, with other students and teachers. Please ensure your child is mindful of his or her privacy needs as your child chooses who to connect with and what to share.
Information We Share. We may share personal information that your child provides or we collect in a limited number of instances, including the following
- Authorized third-party service providers. We may share information with our third-party service providers to help us fulfill requests and perform various functions necessary to our educational mission, including usage analytics, data processing, and account management. For example, our service providers may provide to us and analyze on our behalf usage information so that we can identify which of our services are most popular and how they can be improved.
- Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, property, safety, and security of KQED, this Site and our users.
- With Your Consent. We otherwise may share your or your child’s information with your consent.
If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to either delete the information, or immediately seek the teacher’s consent for that collection. We do not disclose any personal information about children to third parties, except as provided for those exceptions listed above. Information collected from students (including personal information and information collected automatically) is never used or disclosed for third party advertising, including any kind of behaviorally targeted advertising, and the children’s personal information is never sold or rented to anyone, including marketers or advertisers.
Parental Choice and Controls
If you are the parent or guardian of a child who has created a KQED Learn account and you do not consent to these terms, you can email us at firstname.lastname@example.org to have that child’s account deleted and content created by that child removed. You may also obtain a copy of your child’s personal information. We will take steps to verify the identity of anyone requesting personally identifiable information about a child and to ensure that the person is in fact the child's parent or legal guardian.
THIRD PARTY WEBSITES, APPLICATIONS and LINKS. Our Site may contain links to third party websites or may integrate the functionality of third party applications, such as Flipgrid (www.flipgrid.com), YouTube (www.youtube.com), Vimeo (www.vimeo.com), or SoundCloud (www.soundcloud.com).
You may access third-party content through our services and navigate to third party sites and services from links on our Site. Whether the third-party content appears within our services (such as in an embedded video player), or you leave our services to view the content on another website, the third party is in control of and independently produces, maintains, and monitors the content and third-party sites.
We have no control over, do not review, and are not responsible for these outside websites or their content or practices. Please be aware that the terms of this Policy do not apply to these outside websites or content, or to any collection of data after your Child clicks on links to such outside websites. We encourage you to read the privacy policies of every website your Child visits. The links to third party websites or locations are for your Child's convenience and do not signify our endorsement of such third parties or their products, content, or websites.
INFORMATION SECURITY and RETENTION Students’ accounts are protected by a password. You can help us against unauthorized access to your account by keeping your password secret at all times. The security of your personal information is important to us. We work hard to protect our community and we maintain reasonable administrative, technical and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In the event of an unauthorized release, disclosure, or acquisition of student information or student-generated content, KQED will notify affected individuals as required by applicable law. We want you to feel confident using our Site and services, but we cannot guarantee the security of any information you or your child transmit to us.
Information collected at the Site will not be stored for longer than is necessary for the purposes described in this Policy, or to otherwise meet legal requirements.
USERS OUTSIDE OF THE UNITED STATES. KQED Learn is hosted and operated in the United States and is subject to United States law. Any personal information you provide to KQED will be hosted on United States servers. By using this Service, you consent to the transfer to and processing of your personal information in the United States.
You can also reach KQED Learn by mail at:
KQED, Inc. c/o
2601 Mariposa Street
San Francisco, CA 94110